- On the home screen of your phone, hold your finger on the Red e App icon.
- When all of your app icons begins to shake, press the x button on the Red e App icon.
- Reinstall the app (link here) from the App Store.
- Go to your device's Settings app.
- Select Apps or Application manager.
- Find Red e App in the list. You may need to scroll to find the app.
- Tap Uninstall.
- Reinstall the app (link here) from the Google Play Store.