By default, many apps are designed to use both Wi-Fi and mobile data to ensure seamless connectivity and functionality regardless of your network connection. We recommend that people join Wifi networks when available.
As a company, we all use this as a rule of thumb for ourselves and discuss around the office from our personal experience, (i.e. it's not a good idea to stream video when you're not on Wifi). With that said, it's a priority at Workrede that our mobile app uses as little data as possible.
When RedeApp is not open and in the 'background' on your phone, it is not using data. The data usage occurs when you have the app open to read new messages and view attachments or videos.
Here is a breakdown of the types of data usage for RedeApp:
Messages containing only text/words ~25kb
Messages containing an image ~100-400kb
Messages containing an attachment (.pdf, .ppt, .xls, .doc, etc) depend on the attachment size but could be anywhere from ~100kb-2mb
Messages containing video ~ 1-100mb depending on the video (100mb is the size limit for videos sent on Red e App)
However, you can control which apps can use mobile data on your device. Mobile data is what provides your device and the apps on your device connection to the internet, so if you are not using mobile data and are not connected to Wi-Fi, you will be unable to connect to your company’s network from your device.
Apple has great resources for how to manage what apps are using data whereas Android is more device-specific but has an extensive search feature that may get you to the right place for your device.
If you need help better understanding how RedeApp uses your cellular data, please reach out to support@redeapp.com for further assistance.